Frequently Asked Questions

How is the CMAC certification program governed?
The CMAC program is overseen by an advisory board of industry experts. The CMAC advisory Board is a vital part of the CMAC certification program. The Adviso...
Thu, Apr 30, 2015 at 2:51 PM
How long does the certification period last?
The certification period is 365 days from the date on which you successfully completed the CMAC learning requirements. You will receive notifications ...
Wed, Apr 22, 2015 at 4:18 PM
How do I renew my certification?
To keep your CMAC certification active, you must renew it annually.  You may apply for your annual recertification by visiting the CMAC website avai...
Fri, Jan 29, 2016 at 12:54 PM
Can I reactivate my certification after it expires?
You can become certified again after your certification expires, however you will need to re-enroll and meet all the requirements you met the first time you...
Tue, Apr 14, 2015 at 1:15 PM
What if I don’t complete my certification requirements within six months of enrollment?
You will need to re-enroll and meet all the requirements you as though it was the first time you enrolled, including paying the initial enrollment fee.
Tue, Apr 14, 2015 at 1:17 PM
Do I get Continuing Education credits for becoming CMAC certified?
All of the courses that are part of the CMAC learning requirements are eligible for continuing education credits.  Each AIS course is approved by one or mor...
Thu, Apr 30, 2015 at 3:46 PM
Will I be reminded that my certification will be expiring?
As a CMAC certification holder, It is your responsibility to manage your certification.  However, as a convenience, the CMAC program will send you a r...
Thu, Apr 23, 2015 at 10:10 AM
What is a Certification Appeal?
If you feel the rules of the CMAC Certification program should not apply to your special circumstances, feel an evaluation was not graded properly, or...
Thu, Apr 23, 2015 at 10:12 AM
My organization has an Enterprise subscription to the AIS course library. How many team members can enroll for the CMAC certification?
There is no limit to the number of individuals per skilled nursing home that are eligible to enroll for free for the CMAC certification if you are an A...
Wed, Apr 22, 2015 at 5:51 PM
I am an employee of an organization that is an AIS Enterprise customer, and so can earn my certification for free. If I leave my organization, is my CMAC certification still recognized?
Yes, as long as you continue to meet the certification requirements and adhere to the rules of the CMAC program, your CMAC certification will continue...
Thu, Apr 30, 2015 at 3:48 PM