You may need to disable a user account if a person leaves your organization temporarily or permanently. Disabling a user account will not delete this user account or any data or evaluations associated with it. This is important because you will want this data to be included in reporting. Disabled accounts are unusable for learning until you re-enable them. If you need to delete an account that was created in error, please contact your RAI implementation team or AIS Support.
To disable or re-enable a user account, select a user account from the main user list (see: Find User Account Names for help with this). Then, select the ‘User Details’ link from the menu in the top left corner of the page. (See: Edit User Account Information for help with this). Here, you can change the ‘Status’ field, selecting Registered or Disabled, as appropriate.
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Always remember to click the ‘Save’ button at the bottom of this page if you make any changes! You may have to scroll to the bottom of the page to see it. |