If a user has forgotten their user name, you will be able to locate their account in AIS Central by searching on another piece of information such as their last name.  The left side of your screen gives you many search and filtering options.  For example, to find a user account by their last name:

 

  1. Type their last name (or first few characters of it) into the “Last Name” field in the Filter Options panel.
  2. Click the “Go” button.
  3. Look for them in the updated and filtered user list in the Accounts area.   You will see the user’s full name and their AIS user account name.